Front Office Manager

Teardrop Hotels - The Wallawwa Colombo ★ Manager

Oversee the entire Front Office operation to maintain high standards.
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
Be a dedicated team builder who is passionate about customer service and possess good leadership and training skills.
Maintain good communication and working relationships with all departments.
Set departmental objectives, work schedules, budgets, policies, and procedures.