Receptionist

Company Description

Smeralda Properties PVT LTD is an Italian hospitality company based in Dikwella, Sri Lanka. We specialize in providing boutique accommodation and authentic Italian food. Our mission is to create memorable experiences for our guests, combining the charm and warmth of Sri Lanka with the renowned hospitality of Italy.

Role Description

This is a full-time on-site role for a Receptionist at Smeralda Properties. The Receptionist will be responsible for managing front desk operations, greeting and assisting guests, answering phone calls, scheduling appointments, and performing various clerical duties. The Receptionist will also provide exceptional customer service and ensure guest satisfaction.

Qualifications

• Strong phone etiquette and communication skills
• Experience in receptionist duties and providing excellent customer service
• Proficiency in clerical skills such as organizing, filing, and data entry
• Ability to multitask and prioritize tasks effectively
• Excellent verbal and written communication skills
• Attention to detail and accuracy
• Positive and friendly attitude
• Fluency in English