Sales and Reservations role - Leopard Trails

Sales and Reservations role - Leopard Trails
www.leopardtrails.com
Introduction
Leopard Trails runs bespoke and guided tented safaris at both Wilpattu and Yala national park for
discerning clientele from all over the world.
We have a passion for service, excellence and innovation! Candidates that match the profile below
should email their CV and cover letter to hr@leopardtrails.com and follow up with a whatsapp

Responsibilities:
• The primary responsibility is to assist guests by answering inquiries, addressing concerns, and
helping customers with their reservation needs
• Manage and update reservations in the PMS, including making changes, cancellations, and ensuring
accuracy of booking details
• Communicate with other departments or teams within the organization, such as hotel staff, sales,
or management, to ensure seamless coordination and fulfillment of reservations
• Be involved in brochures or marketing activities that would benefit the long term sales plan
• Report on weekly Sales.
• Perform other duties and tasks as assigned by supervisors or management to support the overall
success of the reservations department and the organization
• Handling feedback from direct guests, travel agents, OTA’s and Trip advisor.

Candidate Profile
• Personable with ability to build and maintain relationships within industry.
• Excellent written and communication skills
• Ability to work independently and at flexible times.
• Strong organizational and time management skills.
• A positive character with a professional attitude